Frequently Asked Questions


How do I get NESN?
NESN is a service for New England television subscribers that is available through cable and satellite providers in NESN's home broadcast territory (all of New England except Fairfield County, CT). Some of NESN's programming is available outside NESN's home broadcast territory through satellite providers.

Why are some Red Sox related programs blacked out outside of NESN's broadcast territory?
NESN does not have the right to distribute many Red Sox related programs outside of our home broadcast territory due to MLB broadcast regulations. This includes live game broadcasts, rebroadcasts, classic games and any non-news program which includes a significant amount of game highlights such as The Ultimate Red Sox Show.

How can I get Red Sox and Bruins live game broadcasts outside of NESN's broadcast territory?
DirecTV, DISH Network and digital cable providers offer special out-of-market packages: the MLB Extra Innings package and the NHL Center Ice package. These season-long packages include most of the games that are broadcast on NESN. Please note some games may still be subject to blackouts. For more information, contact your television service provider.

Why are some men's basketball games unavailable in my area?
This season NESN is televising over 60 NCAA basketball games with 16 ACC games subject to blackout in Connecticut and outside New England. These blackouts are due to pre-existing, multi-year TV contracts that involve regional coverage of ACC games. They were negotiated before Boston College was invited to join the league and before NESN became a carrier of ACC basketball.

Can I purchase tapes of NESN programming?
Unfortunately, NESN programming is not available for purchase because NESN does not own the rights to redistribute most of our programming outside of when it is broadcast on our air.

How do I submit an idea for a new show on NESN?
In order to submit a program idea for consideration by NESN, you will need to print, sign, and mail the document below as indicated within the document.

NESN Programming Waiver

Why does my video take a long time to download?
We have optimized the video quality on NESN.com to support the standard of quality video we provide through all our networks, be it traditional television, online, or any form of new media. This may mean that if you are viewing videos on a computer that has either an slower processor, or your connection speed to the internet is slow, you may experience some lag in the video playback on NESN.com.



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